Shipping policy

Shipping

All orders ship from London.

Production

Every Heron’s Ghyll garment is cut to order in London.

Orders typically dispatch within 7–14 days.

Shipping rates

UK — £10
Royal Mail Special Delivery (next working day delivery once dispatched)

International — £30
DHL Express (typically 3–6 working days once dispatched)

Customs duties and taxes

International orders may be subject to customs duties or taxes levied by the destination country. These charges are the responsibility of the customer.

We declare the full value of all goods on customs documentation.

Shipping to the European Union

Due to the EU’s updated General Product Safety Regulation (GPSR), which came into effect on 13 December 2024, direct shipments to EU addresses are temporarily paused while we review compliance requirements.

If you are based in the EU and interested in placing an order, please contact us and we will explore whether a compliant shipping solution can be arranged.